BUSINESS AND PROCESS ENGINEERING

With a passion for finding new and better operations solutions, CapStone is a leader in business and process engineering.  The CapStone team of seasoned project managers blend problem solving engineering skills with executive business insight to deliver operational improvements for Capstone clients.  The benefits are numerous but one result is consistent:  The elimination of non-value-add activity to create lasting value. 

Founded in 1999 to provide business and process engineering services to the print, mail, and fulfillment industries, CapStone is uniquely qualified.  CapStone’s business focus is on providing vendor and technology neutral solutions using a hands-on approach, which assures clients achieve results specifically suited to meet their needs. 

CapStone’s business and process engineering services range from basic assessments within a single department to sophisticated design of an operation, all the way to multi-faceted turnkey implementations.  Regardless of the situation, CapStone prides itself in assisting clients to implement improvement and eliminate wase.

Some of CapStone’s services include:
  • New facility design
  • New facility acquisition
  • New facility construction
  • Robotic Mail Traying
  • Outsourcing Evaluations
  • Construction Management
  • RFP/RFI Development
  • RFP/RFI Management
  • Operational expansion
  • Operational consolidation
  • Operational improvement
  • Operational assessments
  • Facility optimization
  • Labor assessments
  • Warehousing assessments

CapStone delivers its business and process engineering services including publicly owned corporations and privately held enterprises of various sizes.

Clients primarily fall into the following categories:
  • Statement processing
  • Credit card issuing
  • Insurance operations
  • Financial services
  • Presort operations
  • Banking operations   
  • Utility operations
  • Coupon mailing
  • Direct marketing operations
  • Remittance processing
  • Letter shops
  • Government operations   
  • Postal operations
  • Fulfillment operations.

To learn more about Process Engineering Services, contact us.